FAQs | Spriteshield Temporary Floor Protection

You can find the answers you are most concerned about here, we have organized the most like to be asked, the most concerned questions and answers, hope to help you.

If there are still questions, you can contact us online or send an email to support@spriteshield.com, we will reply to you at the first time we receive your letter, thank you for your attention and support, wish you a happy life.


Frequently Asked Questions

I don't need to customize, can I buy it?

Yes, you can buy, just place an order directly, the default order is for products with our Spriteshield brand printed on it.

Is there a free tape?

When you buy 2 rolls of floor protection kit, you will receive 6 rolls of professional tape. Under normal circumstances we give away enough to cover the cost. If you are concerned that it is not enough, you can also purchase it separately on our website. >>Purchase tape

How do I customize my brand?

All of the floor protection we sell can be customized with your brand, with a rich selection of colors, thicknesses and materials, please contact us to give you professional answers. An exclusive one-on-one design service is available for you. >>Contact us

What clients have you done customization for?

We serve customers in global regions and have worked with ten million customers, providing custom services to contractors in the construction industry for different types of work, including: wall art paint, flooring installation service providers, marble suppliers, home remodeling service providers, window and door installation service providers, and other customers.


Product Usage Issues

Where is this used?

We use it primarily for temporary floor protection during home renovations or remodeling. It is excellent protection for all types of flooring including: concrete, hardwood, tile, petroleum felt, VCT, epoxy and most other flooring types.

How do I install it?

Clean the ground to be protected, then put the side with pile facing down, cut down the right size according to the demand, and finally fix the seam with tape, then you can start the construction.

Where else can I buy your products?

We don't have any distributors, all customers place their orders on our official website, the price is transparent without middlemen price difference. You can recommend us to your friends around you who need it.

Can I use it in other places?

We know that some of our customers use it in the buckets of their trucks and in their pet-friendly hallways, so we can't wait to see you share your "special uses". We can't wait to see you share your "Inventions." :)


Shipping and After-Sales

How long does it take to receive the goods?

Non-customized customers: generally 3 working days (except for remote areas).
Customized customers: About 1 month after placing an order to confirm the draft. For expedited needs, please contact a professional consultant.

How to design?

Do not worry, you just need to choose the floor protection to order, get in touch with us, send us what you want to print, we will give you the design until you are satisfied, the design is not satisfied can be unconditionally full refund.

How do I track the logistics?

On your order management page, there will be a logistics tracking number. You can consult a professional consultant online to check it for you.

I don't want it anymore, can I get a refund?

Non-customized customers: In the case of unused, does not affect secondary sales, support no reason to return or exchange.
Customized customers: As it is printed with your company's information and affects secondary sales, non-quality issues are not supported for refund or exchange. Please contact our professional consultants for any other cases.